Frequently Asked Questions

What are the basic eligibility requirements?

• Age 60 or older
• US citizen and resident of Illinois
• Non-exempt assets of $10,000 or less
  (non-exempt assets do not include home, car or personal furnishings)
• Assessed physical need (29 or more points on the Determination of Need form)
• Completion of Medicaid application

How do I arrange for an assessment of need?

Call Illinois' Senior Help Line at 800-252-8966.

Is income a criterion for eligibility?

No, but income is reviewed for each client to determine the client's ability to contribute to the cost of care or co-pay.

What quality assurances do I have regarding services?

By program rule all homecare assistants must have pre-service and in-service training and pass a criminal background clearance. In-home workers are monitored and evaluations at least annually. In-home visits and client satisfaction are also conducted annually. Association members also endorse IACCPHP's Agency Standards as a guide for assuring quality service delivery